the glamour of well being

On-line sale terms for private customers

The following terms shall refer exclusively to purchases made by private customers domiciled in United Kingdom.

To make purchases on the internet you must be of age. Purchases made from the website are governed, for all that is not specifically stated in these purchase terms, by Legislative Decree dated September 6th, 2005 No. 206 of the Consumer Code regarding consumer protection during remote contracts.

The following terms govern sale of the products marketed by Calzificio Pinelli S.R.L. Any new rules shall become effective the moment they are published in the Solidea® website and shall apply to sales made from that moment onwards. The consumer is invited to carefully read the sales terms during all purchases made through the website


The supplier of the products illustrated in the website is Calzificio Pinelli Srl Via Germania, 11 - 46042 Castel Goffredo Mantua - Italy - VAT No. 00383000205. Registered in the Mantua Register of Companies under No. 00383000205 dated February 19th, 1996 and in the Economic Administrative Register (REA) under No. 129763 dated July 22nd, 1996 Mantua Chamber of Commerce.
Solidea® is the brand owned by Calzificio Pinelli Srl through which the products exhibited in this website are presented and marketed.

Order value

The minimum order amount that will be accepted is 19.00 £.

Shipping costs

FREE of charge for all orders in excess of 59.00 £.
For orders less than 59.00 £ shipping costs could be charged depending on the order amount and on the country to which the order must be sent. In any case if these costs should be applied they will be shown in detail before the overall order confirmation.

Payment terms

Credit Card:

The payment by credit card will be available as soon as possible. In the meantime you can pay by banking transfer in advance. We apologize for the inconvenience.

Bank Transfer:

Bank Transfer to be made in advance and made out to:
Calzificio Pinelli S.r.l. - via Germania, 11 - 46042 Castel Goffredo (MN), Italy.

Include in the Description of the Transfer the ORDER REFERENCE NUMBER and the FIRST and LAST NAME of the purchaser.
Payment by bank transfer must be made in advance. The goods will be shipped upon receipt of the transfer. If you want to speed up delivery of the goods we recommend you to send by email a copy of the transfer receipt issued by the bank, to or send a fax to the number 0039 0376 770921).

Bank to use for payments made in advance by bank transfer:

MPS SpA London Branch
Payee: Calzificio Pinelli Srl - 46042 Castel Goffredo (MN) Italy
IBAN: GB53PASC40516850320001


Delivery times

Delivery times for the goods depend on the payment term that was selected.

Orders paid by Credit Card received before 12 o'clock noon are prepared and shipped the following working day. Orders received after 12 o'clock noon will be shipped the second working day after the day the order was received.
Orders paid by Bank Transfer will be delivered the moment the relevant amount is credited to the current account specified in the "Payment Terms - Bank Transfer" section.

Calzificio Pinelli S.R.L. guarantees and is responsible for the above-mentioned time schedules until the goods are collected by the carrier. Any delays or inefficiencies in final delivery of the goods are to be ascribed to the carrier who performed the shipment.

Delivery of purchased products is carried out using the express carrier.
Delivery takes place from Monday to Friday during normal working hours.
If the carrier is unable to make delivery two consecutive times because the addressee is absent then the carrier shall leave a notice of failure to deliver that carries the address to contact to agree upon delivery.

The purchaser is invited to contact Calzificio Pinelli S.R.L. in case of delay in delivery and to notify any inefficiencies.

Product prices

The prices listed in the website include VAT. Any shipping costs are specified in the “Shipping Costs” paragraph within the order brackets indicated in the website.

Prices (inclusive of VAT) are shown in the upper part of the size and color chart linked to each item in the on-line catalogue, together with discounts and promotions.

The prices listed include Italian VAT but do not include duties and/or taxes (if any) applied by other foreign countries.
These duties and/or taxes are set exclusively by the local governments of other countries and it is impossible for the seller (Calzificio Pinelli – Solidea) to know them prior to shipping the goods.
Increased costs due to duties and/or taxes applied in the country of residence of the purchaser are to be paid for by the purchaser and will not be refunded by the seller (Calzificio Pinelli Srl – Solidea).

Availability of products - order acceptance

If it is even temporarily impossible to partially or totally carry out the order, Calzificio Pinelli S.R.L. will contact the purchaser to set out new agreements. The purchaser retains, in this case, the right to ask for even partial cancellation of the order and return of the corresponding amount which may in case have already been paid by credit card or bank transfer.

When the data filled out by the purchaser is incomplete or incorrect (making it impossible to deliver the parcel) then Calzificio Pinelli S.R.L. shall contact the purchaser in order to determine the procedures and place for return.

Requests by Calzificio Pinelli S.R.L. for some data such as email and telephone number are made in the interests of the purchaser in order to be able to contact him should it become necessary to redefine order terms including partial or total cancellation and to agree upon the procedures for return of the amounts already collected.

For questions and information, please contact the head office under the Toll-free number 00800 04082004 or sending an email to




Totally computerized in-house logistics system.


Research on special raw materials, leading edge technology, design and development of constantly innovative and new models: these distinguish SOLIDEA products.


Quality yarns, the finest weave, care in details, large assortment of fashion colors, large assortment of elegant and refined models for every occasion.


Form-fitting designs with excellent comfort and fit and the preventive and therapeutic effectiveness of elastic compression.


Renewal in the environment is company policy that guarantees to Solidea expansion and progress, saving energy and protecting the planet.


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